WEST L.A. ENGINE
WARRANTYRETURN/REFUND
POLICY
Updated
1/26 2006
WLA
Remanufactured Engine Limited Warranty
3 Years Unlimited Miles
Extended Coverage - AT NO CHARGE!
WLA warrants to the original purchaser that each engine
sold by WLA shall be free of defects in material and
workmanship under normal use and with periodical
maintenance as set forth by the original manufacturer
subject to the following terms and conditions. This
Limited Warranty is non-transferable.
DEFINITIONS:
-
Engine: As used in this warranty refers to
the remanufactured engine assembly (basic block,
cylinder head and internal components), or Short Block
(basic block, cylinder head and internal components,
excluding cylinder head) as supplied by WLA.
-
Cylinder Head: As used in the warranty refers to the
manufactured cylinder head including those parts and
accessories as supplied by WLA.
TERMS:
-
STANDARD WARRANTY: This warranty shall exist
for three (3) years or unlimited miles whichever first
occurs. Warranty term begins on date of installation
or shipment, whichever first occurs. The Standard
Warranty applies to all WLA products with the
following exceptions:
-
Short block applications: This warranty shall exist for six
(6) months or 6,000 miles whichever firs occurs on
passenger vehicles and light duty trucks up to ¾ ton
use. On vehicles 1 ton and over, a 30 day or 4,000
mile warranty is allowed. NO LABOR WARRANT ON SHORT
BLOCKS – PARTS REPLACEMENT ONLY.
-
European diesel and rotary engines carry a warranty term of
twelve (12) months or 12,000 miles whichever occurs
first.
-
Cylinder heads supplied separately carry a warranty term of
twelve (12) months or 12,000 miles whichever occurs
first.
-
Trucks over 11,000 GVW (gross vehicle weight) carry a
warranty term of 12 months or 12,000 miles whichever
occurs first.
-
Motorhomes: Class A or motorhomes over 11,000 GVW carry a
warranty term of 12 months. This warranty applies only
to engines sold by WLA, which are specially prepared
and designated for this use. NO LABOR WARRANTY. Please
be aware that only engines designed expressly for
large motorhomes should ever be used in such and
application.
-
Marine: Engines cataloged and sold as marine engines are
specially prepared for this use and carry a warranty
term of twelve (12) months with a maximum replacement
liability of $300.00. Engines used in marine
applications are not cataloged carry a warranty term
of thirty (30) days with no provision for labor
claims. WLA does not recommend engines be used as
marine engines unless cataloged as such.
-
Farm, lift trucks and industrial applications carry a
warranty term of 12 months with a maximum replacement
liability of $300.00
-
Product replaced under warranty: Product replaced under
warranty carries the remainder of the original
product’s warranty term.
STANDARDS:
Subject to the limitations listed herein. WLA, at its option,
shall repair or replace a product within the warranty
term after determination by WLA that the product is
defective. Your engine will, (at our sole discretion),
be repaired or replaced with a remanufactured engine,
if any internally lubricated part should fail or wear
out under normal operating condition. All products
(units sold, not vehicle) must be removed at your
expense and returned to WLA for inspection and
replacement or repair. Any labor reimbursement will be
determined upon receipt of product. Customer is
responsible for all shipping costs. Product not
returned to WLA will not be warranted. All repairs
and/or replacements covered by this warranty must be
authorized by WLA in writing. Unauthorized repairs or
repairs not done by WLA will not be paid or
reimbursed.
LIMITATIONS:
This warranty applies to products originally supplied by WLA.
This warranty does not apply to or include any of the
following:
A – Any damages as a result of OVERHEATING LACK OF
LUBRICATION or CONTAMINATION
B – Damage resulting from PRE-IGNITION or DETONATION. This
includes but is not limited to melted or broken
pistons, broken piston rings, damaged cylinder head,
leaking head gaskets, etc. For more information
regarding pre-ignition and detonation please contact
our customer service department.
C- Repair or replacement required as a result of any accident
or misuse.
D- Repair or replacement of any accessory or service item,
including specifically but not limited to: all
components of the cooling, fuel electrical and
ignition system in addition to all belts, hoses and
filters.
E – Any product used for competition, racing or related
purposes
F – Any product to which a device or accessory not
conforming to original manufacturer’s specifications
has been installed.
G- Any product on which periodic maintenance services
required by the original manufacturer have not been
performed or which are not substantiated by written
receipts for said maintenance.
H- Any damage due to camshaft failure if new filters have not
been installed. This applies to short blocks only.
I – PARTS, KITS, AND PARTIAL ENGINE JOBS. No labor charges
or other items or expense or damages will be allowed
on these items. Parts will be replaced within thirty
(30) days of purchase under manufacturers warrant
providing evidence of failure and defective part is
returned transportation prepaid for our inspection.
J – Removal and shipping of product to WLA.
K – Broken crankshafts, block casting flaws or any defects
in casting
LIMITED LIABILITY:
WLA’s liability under this warranty is limited solely to
the repair or replacement of defective product. WLA
shall not be liable for any loss of income, special,
consequential or exemplary damages, including but not
limited to rental cars, towing fees or for any
service, parts,, or repairs, not expressly provided
for herein, relating to or arising directly or
indirectly from the WLA product
LIMITED WARRANTY:
This warranty is given in lieu of all other warranties,
expressed or implied, including any warranty of
merchantability, or fitness for a particular purpose,
on the part of WLA or the dealer installing the
engine. No dealer nor any agent or employee thereof,
is authorized to extend or modify this warranty.
LABOR PAYMENTS
In the event that WLA gives express written authorized for
repairs, compensation shall be subject to the
following:
WLA authorized repairs will be compensated at a rate not to
exceed 100% of the applicable flat rate schedule as
published by Chilton, Mitchell or motor repair
manuals. Hourly rates for all authorized labor claims
will be paid in accordance with original installation
rate, not to exceed $42.00 per flat rate hour not to
exceed replacement liability of $350.00. Do it
yourself repairs, and repair performed by unlicensed
repair facilities, will be paid at a rate not to
exceed $15.00 flat rate hour. No variations from the
above rates is authorized. Warranty labor is paid for
the 1st 12 months/12,000 miles whichever
occurs first, thereafter you are responsible for all
legal charges. All this warranty covers is the repair
or exchange of the engine.
CLAIM PROCEDURE WHICH MUST BE FOLLOWED:
(A)
A copy of the invoice must be presented, in legible condition
without any items erased or omitted, and
(B)
A copy of proof of oil and filter change every 3,000 miles or
less is required by receipt from a facility authorized
to do oil/filter changes reflecting the date, mileage
and license number or VIN number of the vehicle in
which the engine was originally installed
(C)
You are responsible, at you expense, to present the engine at
our facilities for this Warranty to be effective. This
warranty does not cover any towing or delivery
services for the engine in question or its repaired or
replaced unit. Any rental or loan car costs, any loss
of earnings, loss of income, emotional/psychological
distress or other damages
ARBITRATION:
“Any controversy or claim arising out of relating to this
contract, or the breach thereof shall be settled by
arbitration in Los Angeles, CA in accordance with the
Uniform Rules for Better Business Bureau Arbitration,
and the judgment upon the award rendered by the
Arbitrator(s) may be entered in any Los Angeles County
Court having jurisdiction thereof.”
VENUE:
This agreement shall be interpreted under the laws of
California. The parties agree the venue of enforcement
of the terms and conditions of this agreement shall be
in Los Angeles County, California.
ADDITIONAL OWNER/USER OBLIGATIONS:
-
Initial startup: Valves must be readjusted to
manufacturer’s specifications. Due to the various
component designs, cylinder head re-torque may or may
not be required in your particular application. Refer
to the shop manual for the proper procedure for your
engine type. If for any reason you are unsure what
action to take, please contact our customer service
department via our toll free number – 1-800-200-3644
-
First service 500 miles after installation: Oil and oil
filter must be changed, valves readjusted and cylinder
heads re-torqued (refer to initial startup
instructions). Failure to perform these basic
operations may result in a voided warranty.
Thereafter, change oil and oil filter every 3,000
miles.
-
Be advised that said receipts required by this limited
warranty are specifically limited to garages, service
stations, auto dealerships, and quick service
lubrication services and must include date, mileage
and license or VIN number of the vehicle in which the
engine was originally installed in order for this
limited warranty to be valid and enforceable. Claims
that you changed the oil yourself, or had a friend to
do without above required receipts will automatically
void limited warranty.
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